LOGIN PROBLEM - BLACK

[Panagia 0]

Hello everyone! I have a problem with the login. I can log into my account normally, but when I try to enter the "Black" server, I get either a "couldn't connect to the login server" or a "fatal error" message, and it kicks me out. If I try the "Gamma" server, it connects fine and lets me create a character. What do I need to do to fix this?

[Rylai 2663]

To reset local settings and ensure the client works correctly, please follow these steps:

1. Open Windows Explorer and enter the following path in the address bar:
%userprofile%\AppData\Local

2. Find the folder Lu4 and delete it completely along with all its contents.

3. Go to the root folder where the game client is installed (the directory where you extracted or installed the game).
Delete the file Lu4.exe.

4. Launch the Launcher and make sure the Lu4 server is selected.
Click “Check files”.
Wait for the process to complete — the laucher will automatically download and install all required files.

5. Click “Start Game”.

[Free_D 0]

и проблема всё равно не пропала

[SARCASMx 0]

Та же проблема. Коннектит только Server SA и Server ASIA, но на них пинг большой играть невозможно, к сожалению. Это случилось после очередного обновления. До этого проблем не было.
Сделал то что писал саппорт выше - не помогло. Хочу играть, помогите пожалуйста

Изменено 17 часов назад пользователем SARCASMx