As I said before - we do not give out awards for bot hunting, we will correct this misunderstanding in that topic. Thank you for this :)
We are all human and we need sometimes to rest ;). I took your feedback, our team will try to normalize the work schedule for bothunters.
Video and screenshots to helps us to find the offender immediately. Probably your ticket still had to revise again, it could be our fault. I assure you - our specialists are professionals, there is nothing to hide.
You could also provide a number of your ticket with this report in PM, we will recheck it.