I am in a very interesting situation, would really like to know what is going on. 
I report FOUR bots. Admin tells me they are banned and I will receive a reward. 
  
Here comes the interesting part: 
  
I report four characters. OVEPOA, doica, fredi, akepas. 
  
 
  
Admins tell me - CHARACTERS WERE BANNED. He answers me at 22:35. Photo is made at 22:59. 
  
 
  
But guess what happens? I see this guy rolling here again with his bot at Plains of Lizardmen. 
So, Administrator's, please I would like to hear your explanation on this case. 
  
1.Are you by any form protecting people from the "banhammer" OR this is caused by a human mistake, misread, error? 
2.I can assume that, 3 of them were banned, but I can't because the administrator told me - "Characters were banned". 
  
3. For the rest of you, the readers - I do not want to influence your opinion, as I may be wrong,  so I will leave the comments to you. 
  
4. Last but not least, when I will receive my reward or information about it. 
  
P.S: And if you don't trust me - you can always come to Plains of Lizardman to see this guy here, or message him - "overpoa. 
Hope for a response in a reasonable amount of time.