RULES Rules of behavior on E-Global

[Rylai 2664]

Basic Provisions

1.1.

By registering on the Master Work server, you automatically agree to these rules. Ignorance or misunderstanding of the rules does not exempt you from responsibility for violating them.

1.2.

The project Administration reserves the right to make any changes to the services provided, including the game world, all web services, and the rules of conduct, without prior notice to users.

1.3.

The Administration reserves the right to evaluate users’ actions and impose sanctions in situations not expressly covered by these rules if it considers such measures necessary.

1.4.

The server Administration is not responsible for damage resulting from participation in the project or for other circumstances that may lead to undesirable consequences.

1.5.

The Administration may, but is not obliged to, restore in-game valuables lost due to the User losing access to an account, through the User’s own fault, or voluntarily transferring them to another person.

1.6.

The server Administration has the right to modify or partially or completely delete data associated with accounts, including forum data, Personal Account data, and game characters.

1.7.

The Administration is not obliged to provide evidence confirming the validity of sanctions imposed for violations of these Project Rules.

1.8.

The Administration undertakes not to interfere with gameplay except when there is a real risk of damage to the Administration’s resources or to other players, including in-game and informational resources.

1.9.

The project Administration reserves the right to confiscate items from a User who violates the Project Rules.

1.10.

Failure to comply with the Project Rules may result in a full or partial suspension of accounts, at the discretion of the project Administration.

1.11

Ignorance of the Project Rules does not exempt the User from responsibility for failing to comply with them.

1.12

The Project Rules may be amended or supplemented. Users are responsible for reviewing all changes and additions to the Project Rules.

User Responsibilities in the Game.

2.0. The User undertakes not to use services provided by the Administration for commercial purposes:

• a)
  Users are prohibited from selling, purchasing, or exchanging in-game valuables for real money or any other material compensation. The use of third-party websites, marketplaces, or other external services for such transactions is also prohibited. The only exception is transactions conducted through the project’s official in-game Market.
• b)
  Users are prohibited from selling, purchasing, or exchanging game accounts or characters for real money, using third-party payment systems, or receiving any other form of material compensation for such transactions.
• c)
  Users are prohibited from exchanging in-game valuables, characters, or accounts between different game worlds, servers, projects, or other gaming resources.

2.1. When using project services, Users are prohibited from:

• a)
  Using third-party accounts that were not registered by the User without the account owner’s consent. When sharing registration data, the owner must enable character protection using .lock. If the owner chooses not to use .lock, the owner remains responsible for all actions performed by the character.
• b)
  Transferring rights or obligations under this agreement, including granting third parties the right or ability to use the User’s account without enabling character protection using .lock.
• c)
  Stealing in-game valuables, characters, or other in-game assets, or causing any damage to an account or character after gaining access to another player’s account.
• d)
  Using inappropriate language or expressions, including obscene, provocative, or insulting content that offends the honor or dignity of other users, in public communication channels such as chats and forums or in in-game elements such as nicknames, titles, and clan names.
  It is also prohibited to raise or discuss topics that may cause conflict or disagreement, including politics, religion, and military events, or to incite ethnic, racial, or any other form of hostility.
  Any intentional provocation aimed at inciting conflict, creating a hostile atmosphere, or encouraging insults is prohibited.
• e)
  Using third-party software or custom developments intended to intercept, analyze, or otherwise collect information about the operation of L2e-global servers, either outside or inside the game, as well as software that simulates a User’s presence in gameplay. This includes bots, clickers, gaming or macro keyboards and mice, and other automation methods, except for the Cyclic Macros implemented by the project.
• f)

  It is prohibited to be in the same party as a character using prohibited third-party software. If such an offender is identified, the entire party is subject to punishment.

  If you become aware that a party member is using prohibited third-party software, you must report it to the administration. Deliberately concealing such cases or failing to report them is also considered a violation.

• g)
  Using fraudulent tools, modifications, or hacking methods intended to gain access to a character, account, or other game elements.
• h)

  It is prohibited to deliberately cause other players’ game clients to crash, or to use deception or exploit a player’s inattention for personal gain when trading, exchanging items, crafting, messaging, or engaging in other in-game interactions.

  It is prohibited to deliberately deceive other players by exploiting visual similarities between in-game items or textures, or by using similar character names.

• i)

  It is prohibited to deliberately disrupt other players’ gameplay, including blocking access to locations, NPCs, or player shops.

  Violations include blocking passageways or access to NPCs (such as Gatekeepers) using characters, summons, pets, or transformations, as well as positioning characters or pets in a way that interferes with interaction with another player’s shop.

  In the marketplace, it is also prohibited to exploit game bugs to position your character on top of another trader — for example, to sit on their head, occupy their spot, or obstruct their shop. This prohibition applies to any similar actions that interfere with other players’ ability to browse a shop, select a trader, or make purchases.

• j)
  Impersonating a representative of the Administration or a GM (Game Master), or claiming to act on behalf of the Administration or GMs.
• k)
  Creating a character nickname or title containing obscene language, disguised obscene language, incitement of ethnic hatred, insults based on nationality, disguised insults, or similar content.
  It is prohibited to occupy the nicknames or titles of Clan Leaders and Party Leaders, such as l2teamStorm or Ledger; create similar nicknames intended to mislead players; use the nicknames of server Administration members, such as Papanda, Rylai, or Safero; or use prefixes such as Admin, GM, Support, and similar designations in a nickname or title.
• l)
  Exploiting software or game-world errors, interfering with program code, gaining unauthorized access to computer systems, or accessing the game’s user database or materials. Users must report any such issues to the Administration immediately.
• m)
  Benefiting from bugs, server malfunctions, game errors, or geodata issues. Users must report any such issues to the Administration immediately.
• n)
  Taking any action intended to damage the Administration’s resources or obtain unauthorized access or capabilities related to those resources.
• o)
  Exploiting game textures or using any method to move a character into locations that cannot be accessed normally in order to gain an advantage over other players or farm unfairly.
  “Inaccessible methods” include, for example, using a wyvern to place a character in areas that monsters or other players cannot reach.

2.2. When contacting the Support Service:

If a technical or legal issue occurs, the User must contact the User Support Service: Support Service.

• The User must submit a ticket using the designated form and provide a detailed description of the problem, including what happened, the character’s nickname, and the date and time of the incident.
• The User must submit the request on behalf of the character directly affected by the problem or on behalf of the main character.
• The User must provide the Support Service specialist with complete and accurate registration data, including information that identifies the User. If the data is incomplete or its authenticity or ownership is doubtful, the specialist may request additional information.
• The User must provide detailed information about discovered errors or defects, including calculations showing the correct behavior, screenshots or videos that may assist the investigation, and links to reliable sources describing the correct behavior. If the User cannot provide supporting information or provides incomplete information, the Support Service may consider the report unreliable.
• The Support Service responds within 24 hours after receiving the request and complete and accurate registration data. The response period may be extended depending on the nature of the issue, and the User will be informed. The Support Service’s active hours are from 9:00 to 3:00 server time.
• The User must not create false or knowingly incorrect requests unrelated to the incident, send obscene or provocative messages, or interfere with Support Service staff working on the ticket.
• The User must not provide knowingly false information to other users or the Administration when submitting a support request, participating in an investigation, or acting as a witness or informant.
• Publishing communication logs with representatives of the Administration or Support Service without their consent is prohibited in the game, on the forum, on social networks, and on other platforms.
• Obscene, provocative, or insulting messages directed at the Administration or Support Service are prohibited in support tickets, the game, the forum, and other project spaces.

2.3. Main Market Rules:

The Market balance can be replenished in the “Market” section or via this link.
Please note that purchases on the Market require funds in the dedicated Market balance, not the main Personal Account balance.
If a player accidentally replenishes the main balance, the project Administration may transfer the funds to the Market balance no more than once.
Funds transferred from the Market to the main Personal Account balance cannot be withdrawn to a cash account or returned to the Market balance.

• If a player lists the wrong item or sets the wrong price, the listing may be cancelled using the option available in the “Market” section of the Personal Account. However, once a transaction is completed, it is final and cannot be cancelled. Please check every listing carefully.
  Withdrawals may be delayed due to sanctions, bank issues, payment-system issues, or other circumstances.
  If the Administration determines that a User’s gameplay is primarily aimed at earning financial profit by obtaining in-game valuables and selling them through the Market, the Administration may permanently suspend the User’s game accounts and Market access and fully confiscate in-game valuables.
• If a character is involved in fraud, deception, or another situation that causes damage to other players or the project Administration, the funds may be confiscated and Market access may subsequently be blocked, including a prohibition on withdrawals.

You can review the complete Market rules here:
MasterWork Game Exchange

Before using the Market, every participant must carefully review these rules. Ignorance of the rules does not exempt anyone from responsibility.

2.4. In-Game Gameplay Rules:

• Fraud when buying or selling items
  Any action intended to mislead other players during trade is strictly prohibited. Examples include:
  – Selling visually similar but less valuable items, such as D-grade gemstones instead of a Stone of Purity;
  – Advertising a deliberately understated crafting price in a store name, such as displaying 100 adena while the actual price is 1kk+;
  – Listing an item at an inflated price to occupy a Market slot, such as selling a Scroll of Escape for 1kkk.
• A store name must match its contents
  The name of a private store must clearly describe its contents. Misleading or false store names are considered a violation.
• Market manipulation
  Intentionally inflating prices for popular goods, including MS, Crystals, Life Stones, Attribute Stones, and similar items, is prohibited. Selling or reserving Market trading spots is also prohibited.
• Extortion for access to locations
  Demanding any in-game or real currency in exchange for the right to remain in or farm a particular spot or location is prohibited.

• Use of the Party Matching System

  The Party Matching system must be used exclusively for its intended purpose — forming temporary parties.
  Listings unrelated to forming a temporary party, including trading, advertising, and recruitment for constant parties (CPs) or clans, are not permitted.

• It is prohibited to repeatedly PK characters of a significantly lower level with the intention of hindering their progression or normal gameplay.

  Violations include deliberately harassing low-level players and killing them in their leveling areas when such actions serve no gameplay purpose and are intended solely to block access to locations, quests, NPCs, or other in-game activities for amusement.

  Isolated disputes over a location, clan wars, competition for in-game resources, PvP activities, and events provided for by the game’s mechanics are not considered violations of this rule.

Such actions violate the principles of fair and open competition and are punished in accordance with the Project Rules.

2.5. Rules for Ownership and Transfer of Epic Items:

• a)
  Stealing loot from Epic Bosses is a serious violation of the project’s rules. Depending on the circumstances and severity of the violation, penalties may include a temporary or permanent ban of the character or game account.
• b)

  Epic jewelry distributed within a clan by the Clan Leader is considered clan property and may be returned to the Clan Leader upon request. However, this rule does not apply if, at the time of transfer, it is documented that the item is being given to a group permanently, with the right to dispose of it at its own discretion. In that case, the epic jewelry becomes private property and cannot be reclaimed by the Clan Leader.

  Recommendations for transferring epic items within a clan:

  When transferring epic items to clan members or groups, we strongly recommend using in-game mail. The message must clearly state the terms of the transfer.

  If the epic item remains clan property, we recommend including the following:

  “This epic item is clan property. If the group leaves the clan, the item must be returned to the clan or handed over at the Clan Leader’s request.”

  If the item is being transferred to the group permanently, include the following:

  “This epic item is transferred to the group permanently, with the right to transfer it to third parties or sell it.”

  Before sending the message, you must take a screenshot showing both the item and the stated transfer terms. This screenshot will help establish the clan’s ownership of the item and demonstrate that the recipient was informed in advance of the conditions governing its use and return.

  Important: Three months after the transfer, regardless of any internal clan agreements, the epic jewelry is recognized as the group’s private property and is no longer subject to return to the clan.

• c)

  Equipment transfers within a constant party (group)

  When transferring equipment to constant party members, the Party Leader is advised to use in-game mail to document the transfer terms in advance.

  The message must clearly state:

  “This equipment is provided for temporary use while the player remains a member of the constant party. If the player leaves the group, the item must be returned at the Party Leader’s request.”

  Before sending the message, we strongly recommend taking a screenshot showing the transferred items and the terms of their transfer.

  With this screenshot, together with confirmation from the player that they have received the items and accepted the stated terms, the Party Leader may request the return of the party’s equipment if the player leaves the constant party.

2.6. Internal Rules of Interaction Between MasterWork II Players:

These rules have developed over several years of interaction between Clan Leaders and players and serve as an informal foundation for respectful coexistence in the game world. The Administration only ensures that these agreements are observed and acts as a mediator when necessary.
Key points:

• Waiting for an Epic Boss
  Having an entire clan lie dead at the entrance to an Epic Boss while waiting for its respawn is considered poor practice.
• Trash buffs
  Using trash buffs in towns and peace zones is prohibited.
  Trash buffs may be used during daily quests, in field locations or farming spots, and during events outside towns.
• Blocking passages with summons or pets
  During sieges and Epic Boss encounters, intentionally blocking passages with pets or summons is prohibited because it interferes with gameplay.

These rules may be changed or supplemented during gameplay depending on the situation and agreements between clans and players.

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Dear players! Master Work is an international server. Our team does not support war, discussions about war, or symbols associated with it. National flags and languages are not symbols of war; the letter Z, swastikas, and similar symbols are.
Please discuss war anywhere, in any manner, and with anyone you choose, but not on the E-Global gaming platform.
Choose the people you feel comfortable playing with. Players on our server come from all over the world, so please refrain from insults.
We do not tolerate insults or the incitement of conflict.

P.S.: This is a deeply sensitive subject for many of us, and you should not look for loopholes. We will identify and suspend violators regardless of how “cleverly” or “humorously” they disguise their message.
Fight on the fields of Elmoraden. That is what MasterWork was created for.

The Administration has the right to determine the appropriate punishment based on the circumstances of the violation, either reducing or increasing it.